Shipping Policy

When you purchase through Vendie, you are acknowledging and agreeing to the terms and conditions outlined below.

SHIPPING PROCESS

Orders are sent from our international warehouse and the shipping times are contingent on the current estimated shipping durations. Our Shipping details for times are below:

Region:

• United States: 7-15 business days
• Australia: 7-15 business days
• United Kingdom: 7-15 business days
• Canada: 7-15 business days

Shipping is a flat rate of $10 USD

We use the following shipping parties:

• USPS
• Royal Mail
• Australia Post
• Fast Horse
  
  

We do not currently support any international shipping apart from the regions mentioned above.

 
DELIVERY ADDRESS

Once a product is in transit, we are unable to modify the delivery address. If a change is required, please contact us promptly after placing your order.

 
DAMAGE IN TRANSIT

We bear no responsibility for parcels or packages damaged during transit. In the event of receiving a damaged parcel in person, reject it from the courier and promptly contact our customer service. If rejection is not feasible, contact our customer service at the earliest opportunity for assistance.

 
LOST IN TRANSIT

We will aim to replace any lost orders, please let our customer support know via our info@vendie.co email and we’ll organise this.

 
TRACK YOUR ORDER

A tracking number is generated as soon as your item is shipped to you after the order processing time. You will then be able to use the tracking number on our   Track Your Order  page anytime to see the progress.